Payments & Tamara

Prices and Payment Methods

Prices are displayed in UAE dirhams (AED). Consumer prices include applicable VAT where chargeable. Delivery and other applicable charges are clearly shown before you confirm your purchase.

We accept the payment methods displayed at checkout or offered through our in-store point-of-sale terminals. Availability may vary between online and in-store purchases.

Payment Processing

Payments are processed through third-party payment providers and financial institutions. Transactions are subject to authorisation and applicable security checks.

Royal Misk may receive limited transaction information, including payment references, amounts, payment status and masked card details, to confirm purchases, reconcile payments and process refunds.

Please do not send full card details, card security codes, PINs or one-time authentication codes by email, messaging services or contact forms.

Unsuccessful Payments

If a payment fails or its status is unclear, check your order confirmation and contact us before repeating the purchase. A pending bank authorisation does not necessarily mean that an order has been successfully completed.

Paying with Tamara

Tamara is available only where displayed as an active payment option. Approval, eligibility, instalment amounts, due dates and any applicable fees are determined by the plan offered by Tamara.

Review the payment schedule, terms and disclosures presented by Tamara before accepting. Royal Misk cannot guarantee approval or change Tamara’s credit decision.

Refunds and Support

Refund eligibility is governed by our Returns & Refunds Policy and applicable UAE law.

For Tamara purchases, approved refunds are submitted through Tamara for adjustment of your payment plan. Continue following Tamara’s payment instructions until it confirms the adjustment.

Contact Royal Misk about products, deliveries and returns. Contact Tamara directly about its account services, credit decisions and repayment schedules.

Contact: info@royalmisk.com